I'm getting a blank screen when installing...

itzaustinz

Hello,
I keep getting a blank screen when I installed. No matter what url i go to it's always a blank screen. I'll post my error logs below!

Thanks,
Austin

xxx.xxx.xxx.xxx - - [11/May/2018:02:00:50 +0000] "GET / HTTP/1.1" 200 876 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:00:51 +0000] "GET /favicon.ico HTTP/1.1" 404 1692 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:00:57 +0000] "GET / HTTP/1.1" 200 876 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx- - [11/May/2018:02:00:58 +0000] "GET /favicon.ico HTTP/1.1" 404 1692 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:01:07 +0000] "GET / HTTP/1.1" 304 175 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:13:51 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:13:54 +0000] "GET / HTTP/1.1" 200 3887 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:15:12 +0000] "GET / HTTP/1.1" 200 3824 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:23:50 +0000] "GET / HTTP/1.1" 200 3719 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:24:11 +0000] "GET / HTTP/1.1" 200 3816 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:24:38 +0000] "GET / HTTP/1.1" 200 3824 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:24:44 +0000] "GET / HTTP/1.1" 200 3824 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:25:19 +0000] "GET / HTTP/1.1" 200 3719 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:30:45 +0000] "GET / HTTP/1.1" 200 4233 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:32:29 +0000] "POST / HTTP/1.1" 500 440 "http://carding.pw/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:32:40 +0000] "POST / HTTP/1.1" 200 1140 "http://carding.pw/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:32:42 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:32:43 +0000] "GET /favicon.ico HTTP/1.1" 500 216 "http://carding.pw/" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:32:49 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:33:03 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:33:51 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:34:56 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:35:07 +0000] "GET /index.php HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:36:50 +0000] "GET /forum HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:38:07 +0000] "GET /index.php HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:39:47 +0000] "GET /index.php HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:40:36 +0000] "GET /index.php HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:41:09 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:41:19 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:41:21 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:41:24 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:49:01 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:02:49:06 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:03:01:40 +0000] "GET / HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:03:04:24 +0000] "GET /admin HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"
xxx.xxx.xxx.xxx - - [11/May/2018:03:06:25 +0000] "GET /admin HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0"

luceos

Anything in storage/logs/flarum.log at the time you hit a 500?

itzaustinz

the problem is I tried to reinstall & I deleted all the files, but it will not install without getting killed luceos

luceos

Did you use composer to (re-)install it?

itzaustinz

luceos yes, it keeps getting killed tho :/

Frink

itzaustinz possibly your php memory limit is killing it?

luceos

itzaustinz if composer can't complete installation then obviously you will have an installation that is not complete. As Frink points out, composer getting killed might be a memory issue. Even so, composer should tell you. So please post the exact output of composer when installing Flarum.

itzaustinz

phone memory? I'm using a pc (unless i'm not getting what you are saying)
Frink

Frink

itzaustinz sorry, am on mobile right now and spell check is being annoying. I meant php not phone

itzaustinz

okay, I did get an error message this time & it said "The following exception is caused by a lack of memory and not having swap configured" Frink luceos

itzaustinz

It did complete the first time tho luceos

Frink

itzaustinz a lack of memory

Try increasing your php memory limit

itzaustinz

okay. I will try thta Frink

luceos

Frink memory limits in cli are always (by default) unlimited. The limit reached therefor is the server limit. This limit might be impacted by newly installed services like a web server, database etc.

~~Scratch that I got confused with the timeout.~~ nope docs says it's correct.

itzaustinz

luceos it wasn't set to unlimited for some reason. it was set to 128mb

luceos

itzaustinz change the value to 2G if your server is capable of that much.

itzaustinz

my server can only handle 1gb unfortunately. The installer just completed & i'm getting the same error luceos

luceos

itzaustinz use 1G instead. You might also need to set up a swap.

itzaustinz

okay, i'll do that then i'll report back luceos

itzaustinz

luceos so i ran into a new error. "Your requirements could not be resolved to an installable set of packages."

Frink

itzaustinz please copy and paste the whole error message

luceos

itzaustinz problem solving would be much easier would you post the full output composer gives you. The line you quoted is followed by reasons why it cannot install and you're leaving that out ?