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AndersEngboChristiansen

Hello

One of my users is having trouble using our site.
We have been using flarum for more than a year now and we haven't had too many problems as of yet.
Now i have a user (which have been using our forum a lot), that is getting this error :

When i enable debug mode the screen returns a blank page and the little red popup doesnt appear ( on his end).
he is using IE11 on windows 7 and dont have access for other browser ( something about working Computer )

What i have tried :
- Checking config for errors
- Cleared cache

Hope you guys can help me ? and sorry for my poor grammar but english isn't my first language.

luceos

This is a cache related issue; I'd suggest installing reflar/uncache and hard refreshing the browser and flarum cache (php flarum cache:clear).

AndersEngboChristiansen

Thanks for the fast reply!

I have tried installing that but getting this error:

Should i talk with our server provider or is that something i can fix myself?

AS to my knowledge our server is running php 7.1

luceos

AndersEngboChristiansen AS to my knowledge our server is running php 7.1

yes but in cli it's running 5.4.16; I guess you should contact your host

AndersEngboChristiansen

luceos
Ah ok.
Thnx for the help! I will return if this didn't fix my problems ?

AndersEngboChristiansen

Ok so im getting this error now :

So i have to update Flarum right?

luceos

You seem to be in the wrong directory, what's the output of php flarum info?

AndersEngboChristiansen

Flarum core 0.1.0-beta.6
PHP 7.1.22
Loaded extensions: Core, date, libxml, openssl, pcre, zlib, bz2, calendar, ctype, hash, filter, ftp, gettext, gmp, SPL, iconv, pcntl, readline, Reflection, session, standard, SimpleXML, sockets, sodium, mbstring, tokenizer, xml, mysqlnd, bcmath, curl, dba, dom, enchant, fileinfo, gd, imagick, imap, intl, json, ldap, exif, mcrypt, mysqli, odbc, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, redis, soap, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache
EXT flarum-approval v0.1.0-beta.6
EXT flarum-bbcode v0.1.0-beta.5
EXT berteltorp-danish v1.0.1
EXT flarum-emoji v0.1.0-beta.6
EXT clarkwinkelmann-emojionearea v0.1.1
EXT flarum-english v0.1.0-beta.6
EXT flarum-auth-facebook v0.1.0-beta.6
EXT flagrow-users-list 0.1.2
EXT flarum-flags v0.1.0-beta.6
EXT flarum-likes v0.1.0-beta.6
EXT flarum-lock v0.1.0-beta.6
EXT flarum-markdown v0.1.0-beta.5
EXT flarum-mentions v0.1.0-beta.6
EXT flarum-sticky v0.1.0-beta.6
EXT flarum-subscriptions v0.1.0-beta.6
EXT flarum-suspend v0.1.0-beta.6
EXT flarum-tags v0.1.0-beta.7
EXT flarum-auth-twitter v0.1.0-beta.6
Base URL: https://www.feltet.dk/forum
Installation path: /var/www/vhosts/feltet.dk/httpdocs/forum

luceos

AndersEngboChristiansen Flarum core 0.1.0-beta.6

Ah.

Best thing to do is not run this in production:

composer update flarum/core --no-dev --prefer-dist -o

AndersEngboChristiansen

and i ran cd /var/www/vhosts/feltet.dk/httpdocs/forum

AndersEngboChristiansen

Ok Great.

Thnx for the help!