Unable to Mention New Users

UaMV

I attempted adding a few users directly to the database (which seems to work fine). I did so by completing the columns for username, email, is_activated, and join_time and sending them information on changing their password (which also seems to work fine).

However, I am unable to mention these users (or any that have properly signed up since). I am able to mention users that were previously signed up. How are users queried from the database for mentions and could my manual registrations have broken this in some way? Or, is this likely due to some other thing? Thanks!

VIRUXE

How exactly did you send them information on how to change their password? Was it an automatic process or you told them directly?

Regarding the mentions issue I have successfully converted PhpBB users to Flarum and from what I remember I could mention them just fine.

UaMV

VIRUXE I told them directly via an instructional email.

luceos

UaMV However, I am unable to mention these users (or any that have properly signed up since).

Any errors in the console tab of your underwater developer screen when typing @ and a reference to a user? (f12 in chrome, console tab)

UaMV

luceos • No such errors.

luceos

Can you post the piece of code that inserts the user into the database?

UaMV

luceos Nope. I was manually inserting them via Sequel Pro. :/

UaMV

It appears that the previously loaded option list does not clear when typing an existing name. However, if I manually type the username, it does link properly to the user and send a proper notification.

Franz

Did you keep the forum page open the entire time? Did you ever re-open it or do a hard refresh (Ctrl+F5)?

UaMV

Franz I'm not sure what "the entire time" you mean. I have tried multiple hard refreshes (on Mac, so CMD + SHIFT + R) and have also tried from both Safari and a Chrome Incognito Window. I've also attempted with multiple accounts (both those that had existed prior to my registering new accounts and from one that I had registered directly in the DB). Ha. That's supposed to be DB ).

UaMV

I've still not been able to sort this. What commands would I utilize to completely remove and reinstall the mentions extension while flushing any caches in the process? Thanks.

jordanjay29

UaMV You can do this:

composer remove flarum/flarum-ext-mentions

Then remove the .js and .css files in your assets folder, and reinstall via this command:

composer require flarum/flarum-ext-mentions

UaMV

jordanjay29 composer remove flarum/flarum-ext-mentions

I receive the following when attempting that first command.

flarum/flarum-ext-mentions is not required in your composer.json and has not been removed
Package "flarum/flarum-ext-mentions" listed for update is not installed. Ignoring.

My composer.json contains:

{
    "name": "flarum/flarum",
    "description": "Delightfully simple forum software.",
    "type": "project",
    "keywords": ["forum", "discussion"],
    "homepage": "http://flarum.org",
    "license": "MIT",
    "authors": [
        {
            "name": "Toby Zerner",
            "email": "toby.zerner@gmail.com"
        },
        {
            "name": "Franz Liedke",
            "email": "franz@develophp.org"
        }
    ],
    "support": {
        "issues": "https://github.com/flarum/core/issues",
        "source": "https://github.com/flarum/flarum",
        "docs": "http://flarum.org/docs"
    },
    "require": {
        "flarum/composer-installer": "*",
        "flarum/core": "^0.1.0",
        "flarum/akismet": "^0.1.0",
        "flarum/approval": "^0.1.0",
        "flarum/auth-facebook": "^0.1.0",
        "flarum/auth-github": "^0.1.0",
        "flarum/auth-twitter": "^0.1.0",
        "flarum/bbcode": "^0.1.0",
        "flarum/emoji": "^0.1.0",
        "flarum/english": "^0.1.0",
        "flarum/flags": "^0.1.0",
        "flarum/likes": "^0.1.0",
        "flarum/lock": "^0.1.0",
        "flarum/markdown": "^0.1.0",
        "flarum/mentions": "^0.1.0",
        "flarum/pusher": "^0.1.0",
        "flarum/sticky": "^0.1.0",
        "flarum/subscriptions": "^0.1.0",
        "flarum/suspend": "^0.1.0",
        "flarum/tags": "^0.1.0",
        "davis/flarum-ext-socialprofile": "^0.1.0",
        "flagrow/flarum-ext-guardian": "^0.1.2",
        "flagrow/flarum-ext-image-upload": "^0.1.5",
        "s9e/flarum-ext-mediaembed": "^0.3.2"
    },
    "require-dev": {
        "franzl/studio": "0.10.x@dev"
    },
    "config": {
        "preferred-install": "dist"
    },
    "minimum-stability": "beta"
}

Is something configured improperly for me? Thanks for your assistance.

jordanjay29

UaMV Ahh, no, you're right, it was my bad. The name structure of the extensions changed after Beta 4, so what your composer thinks is the name is no longer true.

composer remove flarum/mentions

should do it. Then the rest should be true (as you'll need the new name, it'll find flarum/mentions but it won't be a nice updated version).

csf

UaMV I am unable to mention these users (or any that have properly signed up since). I am able to mention users that were previously signed up.

Although I didn't add users like you did, I have the exactly same problem with mentions for users who signed up normally. So, not to steal thunder from your thread, but I hope something rises here for both of us.

In fact, I'm not getting email notifications for any of the three options in profile settings, even for administrator accounts. :

Someone replies to one of my posts
Someone mentions me in a post
Someone posts in a discussion I'm following

And the funny thing is, this all worked once upon a time. I'm wondering if it stopped working when updating to beta 6 and I just never noticed before. Our forum is not very active, so it is possible.

csf

lol. In my excitement for shared misery I thought the date on this thread was "16 Feb" (2017), but it's actually a year ago. ?
Never mind.

UaMV

csf I am still encountering the issue for newly registered users. One other thing I noticed is that sometimes it filters to a user, but the pop-up is mispositioned on the page – it's quite lower down the page - sometimes even not visible. That, however, is probably unrelated.

csf

UaMV Turned out I had the username field wrong in email extension. So, different (silly) issue for me, I guess.