Email error

lazyme

can't send email

lazyme

lazyme When I click send password reset email
Oops! Something went wrong. Please reload the page and try again.

[deleted]

lazyme can you provide a bit more detail ? Inside your folder structure, under /storage/logs will be a file marked flarumxxx.log with today's date of the error has recently occured. Can you post the content of that ?

lazyme

[deleted] [2019-08-24 11:17:49] production.ERROR: Swift_TransportException: Connection could not be established with host smtp.mxhichina.com [php_network_getaddresses: getaddrinfo failed: Name or service not known #0] in /www/wwwroot/flarum/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:269
Stack trace:
#0 /www/wwwroot/flarum/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(58): Swift_Transport_StreamBuffer->establishSocketConnection()
#1 /www/wwwroot/flarum/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(143): Swift_Transport_StreamBuffer->initialize(Array)
#2 /www/wwwroot/flarum/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mailer.php(65): Swift_Transport_AbstractSmtpTransport->start()
#3 /www/wwwroot/flarum/vendor/illuminate/mail/Mailer.php(483): Swift_Mailer->send(Object(Swift_Message), Array)
#4 /www/wwwroot/flarum/vendor/illuminate/mail/Mailer.php(259): Illuminate\Mail\Mailer->sendSwiftMessage(Object(Swift_Message))
#5 /www/wwwroot/flarum/vendor/illuminate/mail/Mailer.php(183): Illuminate\Mail\Mailer->send(NULL, Array, Object(Closure))
#6 /www/wwwroot/flarum/vendor/flarum/core/src/User/Command/RequestPasswordResetHandler.php(119): Illuminate\Mail\Mailer->raw('\xE4\xBD\xA0\xE5\xA5\xBD\xEF\xBC\x8Cpanjin...', Object(Closure))
#7 /www/wwwroot/flarum/vendor/illuminate/bus/Dispatcher.php(90): Flarum\User\Command\RequestPasswordResetHandler->handle(Object(Flarum\User\Command\RequestPasswordReset))

lazyme

[deleted] #8 /www/wwwroot/flarum/vendor/illuminate/pipeline/Pipeline.php(128): Illuminate\Bus\Dispatcher->Illuminate\Bus{closure}(Object(Flarum\User\Command\RequestPasswordReset))
#9 /www/wwwroot/flarum/vendor/illuminate/pipeline/Pipeline.php(104): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}(Object(Flarum\User\Command\RequestPasswordReset))
#10 /www/wwwroot/flarum/vendor/illuminate/bus/Dispatcher.php(98): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#11 /www/wwwroot/flarum/vendor/illuminate/bus/Dispatcher.php(76): Illuminate\Bus\Dispatcher->dispatchNow(Object(Flarum\User\Command\RequestPasswordReset))
#12 /www/wwwroot/flarum/vendor/flarum/core/src/Api/Controller/ForgotPasswordController.php(52): Illuminate\Bus\Dispatcher->dispatch(Object(Flarum\User\Command\RequestPasswordReset))
#13 /www/wwwroot/flarum/vendor/flarum/core/src/Http/RouteHandlerFactory.php(40): Flarum\Api\Controller\ForgotPasswordController->handle(Object(Zend\Diactoros\ServerRequest))
#14 /www/wwwroot/flarum/vendor/flarum/core/src/Http/Middleware/DispatchRoute.php(67): Flarum\Http\RouteHandlerFactory->Flarum\Http{closure}(Object(Zend\Diactoros\ServerRequest), Array)
#15 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\DispatchRoute->process(Object(Zend\Diactoros\ServerRequest), Object(Closure))
#16 /www/wwwroot/flarum/vendor/flarum/core/src/Http/Middleware/SetLocale.php(51): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#17 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\SetLocale->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#18 /www/wwwroot/flarum/vendor/flarum/core/src/Http/Middleware/CheckCsrfToken.php(33): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#19 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\CheckCsrfToken->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#20 /www/wwwroot/flarum/vendor/flarum/core/src/Http/Middleware/AuthenticateWithHeader.php(56): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))

lazyme

[deleted]
#21 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\AuthenticateWithHeader->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#22 /www/wwwroot/flarum/vendor/flarum/core/src/Http/Middleware/AuthenticateWithSession.php(34): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#23 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\AuthenticateWithSession->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#24 /www/wwwroot/flarum/vendor/flarum/core/src/Http/Middleware/RememberFromCookie.php(52): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#25 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\RememberFromCookie->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#26 /www/wwwroot/flarum/vendor/flarum/core/src/Http/Middleware/StartSession.php(62): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#27 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\StartSession->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#28 /www/wwwroot/flarum/vendor/flarum/core/src/Api/Middleware/FakeHttpMethods.php(31): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#29 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Api\Middleware\FakeHttpMethods->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#30 /www/wwwroot/flarum/vendor/flarum/core/src/Http/Middleware/ParseJsonBody.php(29): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#31 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\ParseJsonBody->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#32 /www/wwwroot/flarum/vendor/flarum/core/src/Api/Middleware/HandleErrors.php(42): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#33 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Api\Middleware\HandleErrors->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#34 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/MiddlewarePipe.php(83): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#35 /www/wwwroot/flarum/vendor/middlewares/request-handler/src/RequestHandler.php(84): Zend\Stratigility\MiddlewarePipe->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#36 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Middlewares\RequestHandler->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#37 /www/wwwroot/flarum/vendor/middlewares/base-path-router/src/BasePathRouter.php(97): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#38 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Middlewares\BasePathRouter->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#39 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Middleware/OriginalMessages.php(41): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#40 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Zend\Stratigility\Middleware\OriginalMessages->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#41 /www/wwwroot/flarum/vendor/middlewares/base-path/src/BasePath.php(53): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))

lazyme

[deleted] #42 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/Next.php(60): Middlewares\BasePath->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#43 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/MiddlewarePipe.php(83): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#44 /www/wwwroot/flarum/vendor/zendframework/zend-stratigility/src/MiddlewarePipe.php(72): Zend\Stratigility\MiddlewarePipe->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\EmptyPipelineHandler))
#45 /www/wwwroot/flarum/vendor/zendframework/zend-httphandlerrunner/src/RequestHandlerRunner.php(95): Zend\Stratigility\MiddlewarePipe->handle(Object(Zend\Diactoros\ServerRequest))
#46 /www/wwwroot/flarum/vendor/flarum/core/src/Http/Server.php(46): Zend\HttpHandlerRunner\RequestHandlerRunner->run()
#47 /www/wwwroot/flarum/public/index.php(22): Flarum\Http\Server->listen()
#48 {main}

[deleted]

@lazyme This error tells you that the host you specified for mail is unreachable

Swift_TransportException: Connection could not be established with host smtp.mxhichina.com

Is that a valid hostname ?

lazyme

[deleted] Yes Alibaba Cloud

[deleted]

lazyme are you connecting with the right port ?

[deleted]

Seems to respond on port 25. You will need to use this port

telnet smtp.mxhichina.com 25
Trying 205.204.101.152...
Connected to smtp.mxhichina.com.
Escape character is '^]'.
220 smtp.aliyun-inc.com MX AliMail Server(10.147.37.28)

lazyme

[deleted] Thank you for solving this problem. My server shut down port 465.

lazyme

[deleted]
SMTP Settings
Host
smtp.mxhichina.com
Port
465
Encryption
SSL

[deleted]

lazyme so it's working now ?

lazyme

[deleted] yes