"Oops!" error when changing logo

dawg

Hi all,

I installed Flarum yesterday to a folder on my local machine and uploaded it to my public folder of my website. Everything is good and I can create topics, however, when I go to change the logo or favicon under Appearance, I get an "Oops! Something went wrong. Please reload the page and try again." error.

What's happening?

clarkwinkelmann

dawg welcome to Flarum! Please take a look at the log files under <flarum>/storage/logs or enable debug mode in config.php and try again.

I suspect we will see some kind of file permission error.

dawg

clarkwinkelmann

Thank you, here is my most recent log for Jan 21:

[2020-01-22 00:43:05] production.ERROR: Intervention\Image\Exception\MissingDependencyException: PHP Fileinfo extension must be installed/enabled to use Intervention Image. in flarum/forum/vendor/intervention/image/src/Intervention/Image/ImageManager.php:137
Stack trace:
#0 flarum/forum/vendor/intervention/image/src/Intervention/Image/ImageManager.php(27): Intervention\Image\ImageManager->checkRequirements()
#1 flarum/forum/vendor/flarum/core/src/Api/Controller/UploadLogoController.php(59): Intervention\Image\ImageManager->__construct()
#2 flarum/forum/vendor/flarum/core/src/Api/Controller/AbstractSerializeController.php(96): Flarum\Api\Controller\UploadLogoController->data(Object(Zend\Diactoros\ServerRequest), Object(Tobscure\JsonApi\Document))
#3 flarum/forum/vendor/flarum/core/src/Http/RouteHandlerFactory.php(38): Flarum\Api\Controller\AbstractSerializeController->handle(Object(Zend\Diactoros\ServerRequest))
#4 flarum/forum/vendor/flarum/core/src/Http/Middleware/DispatchRoute.php(65): Flarum\Http\RouteHandlerFactory->Flarum\Http\{closure}(Object(Zend\Diactoros\ServerRequest), Array)
#5 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\DispatchRoute->process(Object(Zend\Diactoros\ServerRequest), Object(Closure))
#6 flarum/forum/vendor/flarum/core/src/Http/Middleware/SetLocale.php(50): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#7 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\SetLocale->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#8 flarum/forum/vendor/flarum/core/src/Http/Middleware/CheckCsrfToken.php(31): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#9 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\CheckCsrfToken->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#10 flarum/forum/vendor/flarum/core/src/Http/Middleware/AuthenticateWithHeader.php(55): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#11 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\AuthenticateWithHeader->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#12 flarum/forum/vendor/flarum/core/src/Http/Middleware/AuthenticateWithSession.php(32): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#13 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\AuthenticateWithSession->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#14 flarum/forum/vendor/flarum/core/src/Http/Middleware/RememberFromCookie.php(51): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#15 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\RememberFromCookie->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#16 flarum/forum/vendor/flarum/core/src/Http/Middleware/StartSession.php(61): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#17 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\StartSession->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#18 flarum/forum/vendor/flarum/core/src/Api/Middleware/FakeHttpMethods.php(29): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#19 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Api\Middleware\FakeHttpMethods->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#20 flarum/forum/vendor/flarum/core/src/Http/Middleware/ParseJsonBody.php(28): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#21 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\ParseJsonBody->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#22 flarum/forum/vendor/flarum/core/src/Http/Middleware/HandleErrors.php(57): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#23 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Flarum\Http\Middleware\HandleErrors->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#24 flarum/forum/vendor/zendframework/zend-stratigility/src/MiddlewarePipe.php(83): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#25 flarum/forum/vendor/middlewares/request-handler/src/RequestHandler.php(84): Zend\Stratigility\MiddlewarePipe->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#26 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Middlewares\RequestHandler->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#27 flarum/forum/vendor/middlewares/base-path-router/src/BasePathRouter.php(97): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#28 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Middlewares\BasePathRouter->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#29 flarum/forum/vendor/zendframework/zend-stratigility/src/Middleware/OriginalMessages.php(41): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#30 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Zend\Stratigility\Middleware\OriginalMessages->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#31 flarum/forum/vendor/middlewares/base-path/src/BasePath.php(53): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#32 flarum/forum/vendor/zendframework/zend-stratigility/src/Next.php(60): Middlewares\BasePath->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\Next))
#33 flarum/forum/vendor/zendframework/zend-stratigility/src/MiddlewarePipe.php(83): Zend\Stratigility\Next->handle(Object(Zend\Diactoros\ServerRequest))
#34 flarum/forum/vendor/zendframework/zend-stratigility/src/MiddlewarePipe.php(72): Zend\Stratigility\MiddlewarePipe->process(Object(Zend\Diactoros\ServerRequest), Object(Zend\Stratigility\EmptyPipelineHandler))
#35 flarum/forum/vendor/zendframework/zend-httphandlerrunner/src/RequestHandlerRunner.php(95): Zend\Stratigility\MiddlewarePipe->handle(Object(Zend\Diactoros\ServerRequest))
#36 flarum/forum/vendor/flarum/core/src/Http/Server.php(44): Zend\HttpHandlerRunner\RequestHandlerRunner->run()
#37 flarum/forum/public/index.php(22): Flarum\Http\Server->listen()
#38 {main}

clarkwinkelmann

dawg PHP Fileinfo extension must be installed/enabled

You're missing that PHP extension. If you need help getting it installed please let us know what kind of hosting are you using.

dawg

clarkwinkelmann Ah, thank you, I was able to fix it. I am using Namecheap Shared Hosting. For anyone that has this problem in the future, I fixed it by going to cpanel > PHP Version. On that page you can enable/disable all PHP extensions including fileinfo.