High loading time

Ffuser1

@luceos I just created this for support on how to improve our loading time at https://www.kobocity.com

luceos

Ffuser1 post your php flarum info and information where and on what you are hosted.

Ffuser1

luceos Hosted at a2hosting (shared hosting)
Php flarum info is posted above

Ffuser1

Justoverclock

yep, your forum is effectively slow, i think u have a lot of extension installed, maybe one of these can cause the problem

Ffuser1

Thinking of disabling Google analytics. But then, I want to know how the traffic is on the site.

clarkwinkelmann

Ffuser1 fof/analytics is probably one of the extensions in your list that has the lowest impact on load time.

Extensions that load additional data during all page loads will have the biggest impact.

It's difficult to say exactly what you should remove. You could try disabling half the extensions to see what the performance impact is (maybe on a copy of the website on the same hosting)

If it's still bad even with extensions disabled, maybe you should take a look at which upgrades your host can offer, or check out other hostings.

Ffuser1

clarkwinkelmann thanks.
I'll do that later today.

Ffuser1

clarkwinkelmann each time I run php flarum cache:clear my flarum instant stops working until I do a restore of backup.
What could be the problem?

clarkwinkelmann

Ffuser1 any error on screen or in the log file?

Ffuser1

clarkwinkelmann
How do I access the log file?

clarkwinkelmann

Ffuser1 <flarum>/storage/logs

Ffuser1

clarkwinkelmann

[2021-02-17 17:48:17] flarum.ERROR: RuntimeException: Tag 'IMG' does not exist in.... S9e/text formatter

clarkwinkelmann

Ffuser1 does this happen during page load, or at another time?

This could happen if you have images on the forum and you disabled both bbcode and markdown. To recover you could edit the JSON-formatted list of extension IDs in the enabled_extensions value of the settings table. Add flarum-bbcode or flarum-markdown to the array to re-enable one of the extensions.

I think the Extiverse helper script also has a command to help re-enable extensions from the command line.

EDIT: actually you might be able to access the admin panel directly by typing the /admin URL in your browser. Such an error could block the homepage from loading, but shouldn't block the admin from loading. You can then re-enable extensions from the admin panel.

Ffuser1

clarkwinkelmann
Yes the admin is still accessible. The forum page does not load. The extensions are still enabled.

Rev-manifest.json in public/asset folder only has entries for Admin but not for forum.

luceos

Sounds like your permissions for public/assets are incorrect. Chown that directory recursively so that it is owned by the user that the website runs with.

Ffuser1

luceos I've checked with ls -l command. It's own by the correct user and permission is right (766)

luceos

And the storage directory and all underlying directories?

Ffuser1

luceos it's correct too.

Ffuser1

Thanks everyone. I was able to resolve the issue of the forum breaking on running the clear cache command.

It was the settings proxy all images through https in fof secure https extension