Amazon SES SMTP issues

blueCamel

The issue

I am having a similar issue than what was posted here ( https://discuss.flarum.org/d/24478 ) but using port 587 along with setting encryptin to tls does not fix the issue.

Also, when changing the smtp settings, the error in the logs (see below) remains the same even if I change the port or even the host, despite running php flarum cache:clear. I checked in the database backed for the settings table and the values shown are the ones I expect. So I don't know how to get the new settings to "take" aside from doing a clean install. I tried changing the options back to mail and to smtp again, but no luck.

I'm going over this simply because I want some stats about sent emails like mentioned in this other thread: https://discuss.flarum.org/d/32470

Flarum information

Flarum core 1.6.3
PHP version: 8.1.14
MySQL version: 10.3.37-MariaDB-log-cll-lve
Loaded extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, pcntl, readline, Reflection, SPL, session, standard, bcmath, bz2, calendar, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, ldap, exif, mysqlnd, odbc, PDO, pgsql, Phar, posix, pspell, SimpleXML, snmp, soap, sockets, sqlite3, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, xmlreader, clos_ssa, i360, memcached, imagick, Zend OPcache
+----------------------+---------+--------+
| Flarum Extensions    |         |        |
+----------------------+---------+--------+
| ID                   | Version | Commit |
+----------------------+---------+--------+
| flarum-flags         | v1.6.1  |        |
| flarum-approval      | v1.6.1  |        |
| flarum-tags          | v1.6.1  |        |
| flarum-suspend       | v1.6.1  |        |
| flarum-subscriptions | v1.6.3  |        |
| flarum-sticky        | v1.6.1  |        |
| flarum-statistics    | v1.6.1  |        |
| flarum-mentions      | v1.6.3  |        |
| flarum-markdown      | v1.6.1  |        |
| flarum-lock          | v1.6.1  |        |
| flarum-likes         | v1.6.1  |        |
| flarum-lang-english  | v1.6.0  |        |
| flarum-emoji         | v1.6.1  |        |
| flarum-bbcode        | v1.6.0  |        |
+----------------------+---------+--------+
Base URL: https://test.lepointdarret.com/public
Installation path: /home/accolade/test.lepointdarret.com
Queue driver: sync
Session driver: file
Mail driver: smtp
Debug mode: off

Log info

Here is what gets in the log:

[2023-02-28 18:20:18] flarum.ERROR: Swift_TransportException: Connection could not be established with host email-smtp.us-east-2.amazonaws.com :stream_socket_client(): Unable to connect to tcp://email-smtp.us-east-2.amazonaws.com:587 (Connection refused) in /home/accolade/test.lepointdarret.com/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:261
Stack trace:
#0 [internal function]: Swift_Transport_StreamBuffer->{closure}(2, 'stream_socket_c...', '/home/accolade/...', 264)
#1 /home/accolade/test.lepointdarret.com/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(264): stream_socket_client('tcp://email-smt...', 0, '', 30, 4, Resource id #32)
#2 /home/accolade/test.lepointdarret.com/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(58): Swift_Transport_StreamBuffer->establishSocketConnection()
#3 /home/accolade/test.lepointdarret.com/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(143): Swift_Transport_StreamBuffer->initialize(Array)
#4 /home/accolade/test.lepointdarret.com/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mailer.php(65): Swift_Transport_AbstractSmtpTransport->start()
#5 /home/accolade/test.lepointdarret.com/vendor/illuminate/mail/Mailer.php(521): Swift_Mailer->send(Object(Swift_Message), Array)
#6 /home/accolade/test.lepointdarret.com/vendor/illuminate/mail/Mailer.php(288): Illuminate\Mail\Mailer->sendSwiftMessage(Object(Swift_Message))
#7 /home/accolade/test.lepointdarret.com/vendor/illuminate/mail/Mailer.php(212): Illuminate\Mail\Mailer->send(NULL, Array, Object(Closure))
#8 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Api/Controller/SendTestMailController.php(43): Illuminate\Mail\Mailer->raw('Hey random123!\n...', Object(Closure))
#9 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/RouteHandlerFactory.php(41): Flarum\Api\Controller\SendTestMailController->handle(Object(Laminas\Diactoros\ServerRequest))
#10 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/ExecuteRoute.php(27): Flarum\Http\RouteHandlerFactory->Flarum\Http\{closure}(Object(Laminas\Diactoros\ServerRequest), Array)
#11 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\ExecuteRoute->process(Object(Laminas\Diactoros\ServerRequest), Object(Closure))
#12 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Api/Middleware/ThrottleApi.php(33): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#13 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Api\Middleware\ThrottleApi->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#14 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/CheckCsrfToken.php(44): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#15 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\CheckCsrfToken->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#16 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/ResolveRoute.php(69): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#17 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\ResolveRoute->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#18 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/SetLocale.php(51): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#19 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\SetLocale->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#20 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/AuthenticateWithHeader.php(58): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#21 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\AuthenticateWithHeader->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#22 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/AuthenticateWithSession.php(31): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#23 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\AuthenticateWithSession->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#24 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/RememberFromCookie.php(52): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#25 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\RememberFromCookie->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#26 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/StartSession.php(61): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#27 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\StartSession->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#28 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Api/Middleware/FakeHttpMethods.php(29): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#29 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Api\Middleware\FakeHttpMethods->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#30 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/ParseJsonBody.php(28): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#31 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\ParseJsonBody->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#32 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/HandleErrors.php(57): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#33 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\HandleErrors->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#34 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/InjectActorReference.php(25): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#35 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\InjectActorReference->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#36 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/MiddlewarePipe.php(75): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#37 /home/accolade/test.lepointdarret.com/vendor/middlewares/request-handler/src/RequestHandler.php(84): Laminas\Stratigility\MiddlewarePipe->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#38 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Middlewares\RequestHandler->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#39 /home/accolade/test.lepointdarret.com/vendor/middlewares/base-path-router/src/BasePathRouter.php(101): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#40 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Middlewares\BasePathRouter->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#41 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Middleware/OriginalMessages.php(36): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#42 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Laminas\Stratigility\Middleware\OriginalMessages->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#43 /home/accolade/test.lepointdarret.com/vendor/middlewares/base-path/src/BasePath.php(73): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#44 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Middlewares\BasePath->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#45 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Middleware/ProcessIp.php(24): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#46 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/Next.php(49): Flarum\Http\Middleware\ProcessIp->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\Next))
#47 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/MiddlewarePipe.php(75): Laminas\Stratigility\Next->handle(Object(Laminas\Diactoros\ServerRequest))
#48 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-stratigility/src/MiddlewarePipe.php(64): Laminas\Stratigility\MiddlewarePipe->process(Object(Laminas\Diactoros\ServerRequest), Object(Laminas\Stratigility\EmptyPipelineHandler))
#49 /home/accolade/test.lepointdarret.com/vendor/laminas/laminas-httphandlerrunner/src/RequestHandlerRunner.php(96): Laminas\Stratigility\MiddlewarePipe->handle(Object(Laminas\Diactoros\ServerRequest))
#50 /home/accolade/test.lepointdarret.com/vendor/flarum/core/src/Http/Server.php(45): Laminas\HttpHandlerRunner\RequestHandlerRunner->run()
#51 /home/accolade/test.lepointdarret.com/public/index.php(26): Flarum\Http\Server->listen()
#52 {main}

luceos

Are you sure your hosting environment is able to connect outwards using 587, digital ocean and many others usually block these ports on new customers/vm's to prevent spam runs happening from their network.

blueCamel

luceos I will reach out to my host to figure things out. Doing a clean install and inputting values for another service provider also gives an error.

Thanks for the tip. I'll gather the data and report back later.

blueCamel

About the setting not being refreshed, I was simply reading the logs wrong. I was under the impression new entries would be prepended instead of appended.

blueCamel

@luceos It seems you were right, my service provider had to change some firewall setting to allow using SMTP services. I still need to get my AWS SES account out of sandbox mode, but it seems things are on the right path. Thanks!