Error 500

PrankAlien

When i clicked install forum, the page went down and now says error 500.
What can i do ?

PrankAlien

This is my Apache error.log
https://www.mediafire.com/file/34s2sbpusl24347/error.log

clarkwinkelmann

PrankAlien you could have pasted the relevant information here or on pastebin so we don't get redirected to ten spammy websites while trying to download your logs 💩

Anyway now that I've gone through that here's the relevant section

[Tue May 28 10:37:17.318162 2019] [php7:warn] [pid 10029] [client 93.33.57.237:34434] PHP Warning:  include(): Failed opening '/var/www/html/feedback/public/../storage/formatter/Renderer_74495bd833332c2d9f273d01abe4bacf196426d0.php' for inclusion (include_path='.:/usr/share/php') in /var/www/html/feedback/vendor/s9e/text-formatter/src/Configurator.php on line 5205, referer: http://www.titannetwork.eu/feedback/
[Tue May 28 10:37:17.318615 2019] [php7:error] [pid 10029] [client 93.33.57.237:34434] PHP Fatal error:  Uncaught UnexpectedValueException: The stream or file "/var/www/html/feedback/public/../storage/logs/flarum-2019-05-28.log" could not be opened: failed to open stream: Permission denied in /var/www/html/feedback/vendor/monolog/monolog/src/Monolog/Handler/StreamHandler.php:107\nStack trace:\n#0 /var/www/html/feedback/vendor/monolog/monolog/src/Monolog/Handler/RotatingFileHandler.php(119): Monolog\\Handler\\StreamHandler->write(Array)\n#1 /var/www/html/feedback/vendor/monolog/monolog/src/Monolog/Handler/AbstractProcessingHandler.php(39): Monolog\\Handler\\RotatingFileHandler->write(Array)\n#2 /var/www/html/feedback/vendor/monolog/monolog/src/Monolog/Logger.php(344): Monolog\\Handler\\AbstractProcessingHandler->handle(Array)\n#3 /var/www/html/feedback/vendor/monolog/monolog/src/Monolog/Logger.php(707): Monolog\\Logger->addRecord(400, Object(Error), Array)\n#4 /var/www/html/feedback/vendor/flarum/core/src/Http/Middleware/HandleErrorsWithWhoops.php(46): Monolog\\Logger->error(Object(Error))\n#5 /var/www/html/feedback/vendor/zend in /var/www/html/feedback/vendor/monolog/monolog/src/Monolog/Handler/StreamHandler.php on line 107, referer: http://www.titannetwork.eu/feedback/

It appears your webserver doesn't have the permission to write to the files in storage/formatter. Additionally it tried to write to the log file but couln't. So you probably need to update the permission of the storage folder and all the files inside it to allow your webserver to read and write from them.

What kind of hosting are you using ?

PrankAlien

It worked thanks, but I can't access with the Admin account (the one that I've registered during the installation).
It says "The requested resource was not found".

luceos

PrankAlien can you log in, access a discussion or use the password forgotten function? If all don't work it's a url rewriting issue.

PrankAlien

luceos I can't do anything.

PrankAlien

How can is solve that issue ?

clarkwinkelmann

Can you check htaccess files are enabled on your hosting ?

If you're using a VPS the relevant line to add to your config to allow htaccess is here https://flarum.org/docs/install.html#url-rewriting Also make sure the rewrite module is enabled.

PrankAlien

I doesn't have htaccess and ngtx file in my flarum folder, but I think yes they are enabled.

How can I check if i am right ?

clarkwinkelmann

PrankAlien there should be a file at <flarum>/public/.htaccess.

My approach to testing if htaccess works is by writing garbage inside the file and trying to access the url. If there's a 500 error, then it means the htaccess is read. To double check rewrite module is enabled you could run a2enmod rewrite, this will try enabling the module again.

PrankAlien

I doesn't have the .htaccess file in my public folder

clarkwinkelmann

PrankAlien maybe it's hidden by default in your file explorer (files starting with . are hidden on Linux systems). If it's really missing you can re-create it based on the original here https://github.com/flarum/flarum/blob/v0.1.0-beta.8.1/public/.htaccess