500 Internal Server Error when uploading avatar

Thibault

Hello, I have installed Flarum and it was really hard for me because I don't use SSH but anyway, I've done this task! Now Flarum is installed on my server but I have an error when I try to upload an avatar ?

POST https://community.spreadrr.com/api/users/1/avatar

<br />
<b>Warning</b>:  File upload error - unable to create a temporary file in <b>Unknown</b> on line <b>0</b><br />
{"errors":[{"code":500,"title":"Internal server error","detail":"RuntimeException: Cannot retrieve stream due to upload error in \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-diactoros\/src\/UploadedFile.php:138\nStack trace:\n#0 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Core\/Command\/UploadAvatarHandler.php(85): Zend\\Diactoros\\UploadedFile-\u003EmoveTo(\u0027\/home\/spreadrr\/...\u0027)\n#1 [internal function]: Flarum\\Core\\Command\\UploadAvatarHandler-\u003Ehandle(Object(Flarum\\Core\\Command\\UploadAvatar))\n#2 \/home\/spreadrr\/public_html\/+\/community\/vendor\/illuminate\/bus\/Dispatcher.php(202): call_user_func(Array, Object(Flarum\\Core\\Command\\UploadAvatar))\n#3 [internal function]: Illuminate\\Bus\\Dispatcher-\u003EIlluminate\\Bus\\{closure}(Object(Flarum\\Core\\Command\\UploadAvatar))\n#4 \/home\/spreadrr\/public_html\/+\/community\/vendor\/illuminate\/pipeline\/Pipeline.php(139): call_user_func(Object(Closure), Object(Flarum\\Core\\Command\\UploadAvatar))\n#5 [internal function]: Illuminate\\Pipeline\\Pipeline-\u003EIlluminate\\Pipeline\\{closure}(Object(Flarum\\Core\\Command\\UploadAvatar))\n#6 \/home\/spreadrr\/public_html\/+\/community\/vendor\/illuminate\/pipeline\/Pipeline.php(102): call_user_func(Object(Closure), Object(Flarum\\Core\\Command\\UploadAvatar))\n#7 \/home\/spreadrr\/public_html\/+\/community\/vendor\/illuminate\/bus\/Dispatcher.php(204): Illuminate\\Pipeline\\Pipeline-\u003Ethen(Object(Closure))\n#8 \/home\/spreadrr\/public_html\/+\/community\/vendor\/illuminate\/bus\/Dispatcher.php(177): Illuminate\\Bus\\Dispatcher-\u003EdispatchNow(Object(Flarum\\Core\\Command\\UploadAvatar), NULL)\n#9 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Api\/Controller\/UploadAvatarController.php(48): Illuminate\\Bus\\Dispatcher-\u003Edispatch(Object(Flarum\\Core\\Command\\UploadAvatar))\n#10 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Api\/Controller\/AbstractSerializeController.php(96): Flarum\\Api\\Controller\\UploadAvatarController-\u003Edata(Object(Zend\\Stratigility\\Http\\Request), Object(Tobscure\\JsonApi\\Document))\n#11 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Http\/GenerateRouteHandlerTrait.php(35): Flarum\\Api\\Controller\\AbstractSerializeController-\u003Ehandle(Object(Zend\\Stratigility\\Http\\Request))\n#12 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Http\/Middleware\/DispatchRoute.php(67): Flarum\\Api\\ApiServiceProvider-\u003EFlarum\\Http\\{closure}(Object(Zend\\Stratigility\\Http\\Request), Array)\n#13 [internal function]: Flarum\\Http\\Middleware\\DispatchRoute-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#14 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Dispatch.php(81): call_user_func(Object(Flarum\\Http\\Middleware\\DispatchRoute), Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#15 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Next.php(113): Zend\\Stratigility\\Dispatch-\u003E__invoke(Object(Zend\\Stratigility\\Route), NULL, Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#16 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Api\/Middleware\/FakeHttpMethods.php(32): Zend\\Stratigility\\Next-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response))\n#17 [internal function]: Flarum\\Api\\Middleware\\FakeHttpMethods-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#18 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Dispatch.php(81): call_user_func(Object(Flarum\\Api\\Middleware\\FakeHttpMethods), Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#19 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Next.php(113): Zend\\Stratigility\\Dispatch-\u003E__invoke(Object(Zend\\Stratigility\\Route), NULL, Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#20 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Http\/Middleware\/ParseJsonBody.php(30): Zend\\Stratigility\\Next-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response))\n#21 [internal function]: Flarum\\Http\\Middleware\\ParseJsonBody-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#22 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Dispatch.php(81): call_user_func(Object(Flarum\\Http\\Middleware\\ParseJsonBody), Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#23 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Next.php(113): Zend\\Stratigility\\Dispatch-\u003E__invoke(Object(Zend\\Stratigility\\Route), NULL, Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#24 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Api\/Middleware\/AuthenticateWithHeader.php(50): Zend\\Stratigility\\Next-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response))\n#25 [internal function]: Flarum\\Api\\Middleware\\AuthenticateWithHeader-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#26 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Dispatch.php(81): call_user_func(Object(Flarum\\Api\\Middleware\\AuthenticateWithHeader), Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#27 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Next.php(113): Zend\\Stratigility\\Dispatch-\u003E__invoke(Object(Zend\\Stratigility\\Route), NULL, Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#28 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Http\/Middleware\/AuthenticateWithCookie.php(42): Zend\\Stratigility\\Next-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response))\n#29 [internal function]: Flarum\\Http\\Middleware\\AuthenticateWithCookie-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#30 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Dispatch.php(81): call_user_func(Object(Flarum\\Http\\Middleware\\AuthenticateWithCookie), Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#31 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/Next.php(113): Zend\\Stratigility\\Dispatch-\u003E__invoke(Object(Zend\\Stratigility\\Route), NULL, Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), Object(Zend\\Stratigility\\Next))\n#32 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-stratigility\/src\/MiddlewarePipe.php(75): Zend\\Stratigility\\Next-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response))\n#33 \/home\/spreadrr\/public_html\/+\/community\/vendor\/zendframework\/zend-diactoros\/src\/Server.php(166): Zend\\Stratigility\\MiddlewarePipe-\u003E__invoke(Object(Zend\\Stratigility\\Http\\Request), Object(Zend\\Stratigility\\Http\\Response), NULL)\n#34 \/home\/spreadrr\/public_html\/+\/community\/vendor\/flarum\/core\/src\/Http\/AbstractServer.php(33): Zend\\Diactoros\\Server-\u003Elisten()\n#3

Kulga

Thibault Please wrap error output in backticks for readability ```

But the error looks most relevant here

File upload error - unable to create a temporary file in

Which is probably a permissions error and the user serving the requests probably can't write to the correct directory.
Make sure the assets/avatars directory is writable for the webserver user.

If you're using apache, it's commonly www-data

Thibault

Kulga I have set assets/avatars directory to 0777 but still the same error.

Mtechnik

/public_html/forums/assets directory is 755 and avatars inside should be 644, its what i have anyways

Thibault

Mtechnik Thanks for your answer but still the same problem.. :/

Kulga

Thibault Do you have access to your webserver error logs? Would be located in /var/log/webserver_software/error.log (if apache2, /var/log/apache2/error.log)

luceos

Kulga the error is already specified in the OP, the backtrace is there. UploadAvatarHandler:85.

The cause is not the end path for the avatar in assets, but the temporary path tmp in storage, Thibault can you post/check the owner and chmod of the storage and storage/tmp paths?

Thibault

luceos I'm not sure to know what do you mean but I have a folder called tmp with chmod 0777 here: http://prntscr.com/a1leq1

luceos

Thibault in the installation directory of flarum, check the storage/tmp directory.

Thibault

luceos you mean this folder --> http://prntscr.com/a1lh47 already chmoded and nothing ?

luceos

the storage folder in that screenshot, go in there and check the permissions of the folders in there. That should be useful.

Thibault

luceos There are no folders in there http://prntscr.com/a1llam

luceos

Thibault I was referring to the permissions of the folders in storage, not in storage/tmp ?

Thibault

luceos Yeah, hum, sorry ? You mean these folders --> http://prntscr.com/a1lp4v

luceos

Hm, I did read the backtrace properly, but guessed into the wrong direction. The error actually said it is unable to create the upload file due to the file need being uploaded properly. Did you by any chance configure your url in config.php with www. and visit the site without (or vice versa)?

Thibault

luceos Sorry, in the config.php file I've wrote https://community.spreadrr.com and I'm browsing my site without www. like on the config.php file

EDIT: I don't know if it's important, I don't think so but I'm running Flarum with PHP 7.0.2

Kulga

Thibault Flarum has had issues with php 7.* - []

Mtechnik

Thibault Ahh ok, I see where this is going, make a file in called php.ini and copy this from here
[modded]

HOLD CTRL & Press A to copy all

and past that into your php.ini file then upload it to the where ever you have your flarum installed. You should be solid after that. If else, post back here and Ill look further into this. My suggestion is to stay with PHP 5.5 for time being. Its safer and its the PHP Minimum as stated on Git. FYI, this is PHP 5.6, just thought Id say that.

luceos

Mtechnik thank you for your assistance, please be aware that the suggestions you've given are very specific for your own situation. For instance the php.ini you shared mentions php modules not commonly available/installed on a webserver, using the ini would break almost any server.

Also I've moderated the link, such an off-site resource might be used to exploit whole servers at once. I have no fear you have the best interest at heart, but that can't be said for everyone.

Another piece of feedback I'd like to give; of all php versions 7 and 5.6 are referred to as stable, 5.5 is an "old" stable. Suggesting 5.5 over 5.6 doesn't make sense, also see: http://php.net/downloads.php

The reason for me to put this message out here is that not everyone is so experienced as you and might take up your advice without second thought. Your expert consult therefor should be accurate.

Thibault

luceos So, you have any idea for my problem?

luceos

Thibault Use php 5.6 or php 5.5 instead of 7. That's the first step.