Support Platform - Turn your community into a support platform: Page 8

Support Platform - Turn your community into a support platform

viveknoteme any errors in your storage/logs?

luceos Thank you for your response 🙂

Thank you Dev 😉

Problem fixed 🙂

viveknoteme how did you fix it?

Zedd i have deleted two columns in database

viveknoteme ohh i see okay thank you 😃

Zedd welcome brother ❤️

I bought it. But any help me about this. It can not load any content like Category. It loading forever

HideCM Can you send us the error that is visible in the console? That would help debugging

Also, for support, please use our Slack Workspace, send an email to support@v17.dev or report the issue in the public Feedback repository on GitHub.

Time for an update! Apologies for the long delay in this update, but as promised, here are many bug fixes and two new features!

If you encounter any issues, let us know by opening an issue here or join our Slack workspace for support.

It would be great if someone can confirm the issue with Byobu has been resolved 🙂

Changelog:

Introduced private notes for tickets ( v17development/flarum-support-feedback#2 )
Introduced ticket notifications on forum (alerts) besides email notifications
Probably fixed a bug with Byobu not loading posts if this extension is enabled
Fixes an issue when enabling Byobu and Support extensions disabling some extensions
Fixed UI bug when marking ticket as resolved its status not displayed as 'solved' until next reload
Fixed issue when manually closing a ticket, a user isn't able to reply
Fixed incompatibility issues with Circle Groups (missing an include)( v17development/flarum-support-feedback#1 )
Fixed knowledge base overview crash if no categories were set
Updated some code that was deprecated in PHP 8
Other small design and bug fixes

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