Notifications are not firing at all.

OwenMelbz

Hi,

We've just set up and configured Flarum using SMTP and confirmed it works via the test functionality.

I've gone into a user profile, enabled all the notifications.

I've then tried to trigger any notification, e.g. replying, mentioning, subscribing, etc to see if they work.

But even the "notifications" table in the database is empty, it's like the whole feature is completely turned off.

Please advise?

clarkwinkelmann

OwenMelbz you should probably test each notification media separately. Mail notifications use SMTP but are not logged to the database. "Alert" (web) notifications are not sent by email but stored in the notifications table.

You usually can't trigger notifications on yourself, so make sure you are using a second account to trigger notifications on the account on which they are enabled.

Some notifications will not trigger if you are not up do date with a discussion (like reply notifications).

Mention notifications are a pretty reliable way to test notifications because they will trigger every time unlike replies and you are pretty certain which users are supposed to receive a notification when you mention them.

OwenMelbz

Hi,

Yes.

We've tested multiple users, all with notifications turned on for everything acting like we would normally expect.

Neither Mail notifications are sending or Database notifications are saving to the database.

We have also tested mentions, again nothing is received in any system.

Please advise.

clarkwinkelmann

OwenMelbz can you share your php flarum info output so we can see the list of extensions you have enabled?

You could try disabling some extensions to see if anything changes.

OwenMelbz

➜ php flarum info
Flarum core 1.2.1
PHP version: 8.1.4
MySQL version: 8.0.28
Loaded extensions: Core, date, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dba, dom, hash, FFI, fileinfo, filter, ftp, gd, gettext, gmp, json, iconv, intl, SPL, ldap, mbstring, session, standard, odbc, pcntl, exif, mysqlnd, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, mysqli, shmop, SimpleXML, soap, sockets, sodium, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, Zend OPcache
+----------------------+---------+--------+
| Flarum Extensions    |         |        |
+----------------------+---------+--------+
| ID                   | Version | Commit |
+----------------------+---------+--------+
| flarum-flags         | v1.2.0  |        |
| flarum-tags          | v1.2.0  |        |
| flarum-suspend       | v1.2.0  |        |
| flarum-subscriptions | v1.2.0  |        |
| flarum-sticky        | v1.2.0  |        |
| flarum-statistics    | v1.2.0  |        |
| flarum-nicknames     | v1.2.0  |        |
| flarum-mentions      | v1.2.0  |        |
| flarum-markdown      | v1.2.0  |        |
| flarum-lock          | v1.2.0  |        |
| flarum-likes         | v1.2.0  |        |
| flarum-lang-english  | v1.2.0  |        |
| flarum-emoji         | v1.2.0  |        |
| flarum-bbcode        | v1.2.0  |        |
| flarum-approval      | v1.2.0  |        |
+----------------------+---------+--------+
Base URL: xxxxxxxxxxxxx
Installation path: /Users/owen/Sites/xxxxxxxxxxxxxxx
Queue driver: redis
Mail driver: smtp
Debug mode: ON

Don't forget to turn off debug mode! It should never be turned on in a production system.

luceos

OwenMelbz Queue driver: redis

Queue driver is set to redis, ~~but no redis queue driver extension is enabled? That is odd. But anyway, that is your issue. It is trying to push the notification sending to the queue,~~ but no process is probably running to handle them.

Edited, because I think blomstra redis isn't showing up as extension. That's fine, but I think the worker daemon isn't running?

OwenMelbz

Hi,

Okay so suggesting running the queue worker first, then trying to dispatch the notifications??

I tried running queue:work command as normally takes every queued item in the database and runs it, but it ran nothing which suggested the jobs never got queued in the first place.

I’ll also try disabling the plugin to see if it resolves it.

OwenMelbz

Righty, this seems to be sorted, not sure if it's a mistake in the redis documentation, but effectively we need to run php flarum queue:listen then trigger a notification, this then pushes them out.

Their docs say to use queue:work which didn't seem to work in our case.

Thanks for the help!

luceos

OwenMelbz glad you got it sorted. I think my docs state you can test that the queue works by using the work command, you'd still need to set up a daemon. That's why it links to the laravel documentation.

mys

Hello There, Just did something in forum core, now I have the same problem that is mentioned above. I tried php flarum queue:listen & it worked. But still new notifications are not receiving automatically, I have to manually run that command everytime. What I did wrong & How to fix that?

mys

Update: Issue Solved by removing redis-server