Unable to start private discussions

anonymousDev

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click Private Discussions

Button Start private Discussion is disabled

Any reason?

GreXXL

anonymousDev private discussions are used here (on discuss) for moderation purposes only. You may only reply to a private discussion that was started with you.

anonymousDev

GreXXL Thanks, but, if its like you say, just make this button hidden instead of disabled? Wouldnt be more logical?

davwheat

anonymousDev

Then you end up with layout shift, which is bad user interface design and user experience.

A disabled control vs a missing control is a pretty clear-cut decision for me.

Hide the control entirely and a user will think they're doing something wrong or not looking in the right place to start a private discussion. Show it, but disabled, and they will realise it's not their mistake, just that they are not allowed to start a private discussion.