Please help configure Email

Spez

I have installed it all. but the email still cannot be sent. Please let me know if I'm missing any more steps?

luceos

Spez port 465 uses tls encryption by default, try that.

Lumeinshin

i'd say double check you have the necessary ports open.
It's been a while since I set mine up but I remember having issues because the send mail ports weren't open on my server with flarum installed on

Spez

Lumeinshin I use "Shared Hosting" and create emails on Cpanel. How to check if the port is open?

Spez

luceos Still not working.

luceos

Spez do you see any errors when testing or in the storage/logs directory? It "cannot e sent", but how did you figure that out? See https://docs.flarum.org/troubleshoot

endlessedits

I just experienced this upon moving to a new host. Open a support ticket with the host and ask if there is a block on ports for email (25, 465, 587). Mine had one and removed it. Then you have to consider your Control Panel software. DirectAdmin, for example, has a default position of blocking those ports on installation. Documentation is hard to find about it.

The magic term is "SMTP_BLOCK" -- it turns out that DirectAdmin has a page with many firewall commands, there is one for Remove SMTP_BLOCK and it takes one second to click it, and it's fixed.

Finally, if still not working, if you use outside email, check with that provider, their software might have blocked your IP based on what people have done with it in the past.

It's highly unlikely to be a Flarum issue.

Spez

endlessedits Hi everybody. I am happy to announce that email activation was successful. The reason is that the TXT record is missing, leading to the email being returned and not being sent. I contacted my hosting provider to ask for their help.