buy/sell/trade feedback system

treyb

My entire site is buy/sell/trade. I would love this!

andrewjs18

treyb would you be willing to go in on helping to fund the project?

Justoverclock

i do not understand who can leave feedback...

huseyinfiliz

Justoverclock Everyone. All members (or specific member groups).

It's a plugin commonly found in many trade forums. I don't understand why it's seen as unusual

Justoverclock

huseyinfiliz no no, i understand the purpose of the extension but not the feedback system. so i can leave a feedback to every user without any transaction? what if someone start to give negative feedback to all users?

huseyinfiliz

Justoverclock Sorry, I misunderstood. That's why trade reviews include a report button. The administration reviews them and can delete these reviews if necessary. Additionally, users who leave false reviews may have their review permissions revoked.

Actually, it’s very similar to your profile review plugin. The only difference is the addition of positive, neutral, or negative options. These also need to be displayed on profile cards or next to usernames.

By the way, this is why memberships in active trade forums are often more restricted. Sometimes, verification with a real ID or an invitation system is required.

huseyinfiliz

Justoverclock By the way, are you planning to develop this extension? I generally like your extensios, and if you have a development plan, I won’t even bother starting 😄

SychO

I wonder if this could this be a generic feedback system where the role selection of trader, seller, buyer is configurable.

andrewjs18

SychO I think that would probably be doable and potentially have a broader appeal to more users.

andrewjs18

huseyinfiliz

I think you've hit on a lot of it.

a few things I'd add and/or change:

1- users should be notified when feedback is left for them using the default notification system. perhaps even allowing the user to be sent a private message (using byobu) or an email as well - all configurable.

2- I just thought of this one as I'm reading through this discussion. maybe once the user hits a certain amount of feedback, they get some sort of sticker or badge like other selling platforms do...although I don't know if that is redundant or not because their actual feedback score/number could be seen as just that too.

3- I personally prefer the feedback rating as positive/neutral/negative, but I can see how someone might prefer a star rating or a more granular approach, like 1-5. perhaps allowing configurable options would be ideal here.

andrewjs18

luceos yes, I think he hit on a lot of what I was looking for. I've added some comments for @huseyinfiliz.

treyb

andrewjs18 I would be willing to contribute to the bounty.

andrewjs18

treyb excellent. I'm not sure how we get this turned into a bounty..I'm still learning!

@luceos, how can we turn this into a bounty?

Justoverclock

huseyinfiliz oh no i do not have plana for this 👍🏻

andrewjs18

huseyinfiliz how much do you think it'll take to get this built?

are my comments from https://discuss.flarum.org/d/36625-buyselltrade-feedback-system/15 feasible?

are you able to build a converter for this extension as well so I can get my data moved over from the current mybb system?

luceos

andrewjs18 are you able to build a converter for this extension as well so I can get my data moved over from the current mybb system

This should be a separate request as this is isolated to your situation.

andrewjs18 how can we turn this into a bounty

The requirements need to be clear and apparent. If someone would be able to summarize them all and add that the extension should be open sourced, I think we could enable bounties.

andrewjs18

luceos I updated my OP at the bottom with requirements for the extension. please check that it is sufficient now.

treyb

andrewjs18 I too am interested, and would be willing to add to a bounty as soon as possible. Or if someone would be capable or willing to develop it and give a price, I think we could get this moving along. This would be a game changer for my site.

luceos The requirements need to be clear and apparent. If someone would be able to summarize them all and add that the extension should be open sourced, I think we could enable bounties.

As requested, I believe the below summarization could suffice. @luceos and @andrewjs18 please let me know if this is sufficient.

Goal: An extension to facilitate user feedback for buy/sell/trade interactions, akin to eBay's system.

Key features proposed include:

Feedback Submission: Users can leave feedback (positive, neutral, negative) with optional comments and a link to the related thread. (OP would select the buyer, similar to "best answer")

Role Specification: Indication of the user's role in the transaction (buyer, seller, trader).

Notifications: Configurable alerts for users upon receiving feedback, possibly through the default notification system, private messages, or email.

Profile Integration: Display of feedback and trade statistics on user profiles, with visibility controlled by permissions.

Additional Features: (Nice but could be a later update)
Additionally, a suggestion was made to award badges or stickers to users after accumulating a certain amount of feedback, similar to other selling platforms.

Project will have MIT license and available on GH.

andrewjs18

Hi @luceos, let me know if my edited OP will suffice. I want to move this along so I can move on to other extensions that needs to be built too.

Winged_Dev

I had some recommendations to make this extension work in all use case scenarios

Allows users to leave reviews (positive/negative) and rate
products/services/people/businesses.
Can be embedded into posts, pages, or discussions via a shortcode or widget.
Requires admin moderation for certain types of reviews (e.g., negative feedback).
Fits specific scenarios, such as rating companies or product or a service provider

Features of the Review System

Rating System:
• Star-based rating (1–5 stars or a similar metric).
• Users can submit a review with or without a rating.
Review Submission:
• A form for users to submit reviews, including fields like:
• Name (optional or mandatory, based on your preference).
• Review text.
• Rating.
• Tags (e.g., product, service, company).
Admin Moderation:
• Reviews are held for moderation if they meet certain criteria (e.g., flagged as negative or containing sensitive keywords).
• Admins can approve, reject, or edit reviews.
Display Options:
• Embed reviews into posts or pages using shortcodes.
• Show aggregated ratings (average star rating, number of reviews) for a product/service.
• Display the most helpful reviews or recent reviews prominently.
Customization:
• Configurable settings to adjust approval rules, design, and embed behavior.

andrewjs18

Winged_Dev a lot of that seems pretty decent.

that said, it is getting more involved than I originally planned in my request, so if a developer were to take this work on, hopefully more people contribute to a bounty to help fund the expanded functionality of the extension.