Sanguine Why? And how could I resolve your concerns?
I don't use a free hosting for a serious project because it always have limitations and soon or later you will need to perform customizations or advanced stuff that isn't available on free hostings. It also looks unprofessional in my opinion. Nowadays hosting is cheap and i have enoughth knowledge tu configure and run my own server.
With free hostings there is a degree of uncertainty about how my data is being treated and how long the service will remain online and free. It may be that from one day to the next, the service disappears and you lose years of work.
Sanguine Most certainly you are right! So you suggest that the primary reason for leaving, is that they underestimate the amount of effort required to build a community? If that's true, what could I do to improve the success rate?
Most of new users that arrive here, are interested into Flarum to build a community. Then they choose what to do. The success rate it's not something that you can control in my opinion, because there are no rules that guarantee you a successful community, everything depends on the creativity of each user.
Sanguine Also, if you wouldn't use it yourself, then for what kind of people do you think it would be a good option?
Is a good option for people that don't want to deal with server configuration and maintenance. Also support is something very valued at present, sometimes even more than the performance of the service itself.
I have not tried your service, but for me to call my attention, I would have to offer something great. Some examples are:
- Offsite daily automatic backups with "one-click" restore.
- Control panel for handle database (export, import, edit, etc), domain config, redirections, etc.
- Support 24/7 with tickets system.
- Large documentation with tutorials for new users.
But... these features can't be offered by a free service.