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rafaucau

PascalBoschma Dasho Thank you for reporting this. We'll be taking a look at it as soon as possible.

I am also experiencing this problem. I wasn't sure what was causing it before. I reported it here: rafaucau Maybe this information will help you to investigate the problem.

JasperVriends

Update v2.4.0 - Multilingual knowledge base

After a small break, we're back and resume maintenance. It's time for an update! You can read more about the break here.

It's now possible to make from the knowledge base a multilingual knowledge base. This updates adds a dropdown if the FriendsOfFlarum Discussion Language extension is installed and enabled.

The knowledge base will auto-detect the language if set, but there are settings to pre-select the language or hide the language dropdown. This way it is still possible to create a single language knowledge base on a multi-language Flarum instance.

Updating

To update our extension, run:

composer update v17development/flarum-support

If you run into any issues, please make sure to create an issue in our V17 Development Slack workspace.

Dasho Thanks for reporting the issue, is it possible to re-order the enabled extension list and see of that changes anything? The issue could be a SQL query order.

luceos

JasperVriends perfect addition Jasper, well done 👏

ctml

JasperVriends @PascalBoschma

Great to see you both back! I'd be interested if there might be a wait to setup some kind of public repo without the source code, simply for tracking issues / feature requests. I think if submitted in these threads or even on slack they can get lost pretty easily with the other conversations ongoing. Thoughts?

JasperVriends

Spooonky That seems like a bug! Do you see any errors in the console?

ctml Thanks for the feedback, that's a great idea! We've opened a new public repository to track issues and track feature requests: https://github.com/v17development/flarum-support-feedback 🙂

Spooonky

Is it Just me with this bug or who else?
Imgur

Spooonky

JasperVriends
I cant reproduce the "Double" bug atm
If the bug occurs again, I'll take a look at the console and post the logs.

the color bugs were solved by myself with css.

Spooonky

JasperVriends

Could reproduce it.
When a new ticket is opened, the error reappears.

https://prnt.sc/1x51mh5

JasperVriends

Update v2.5.0 - Advanced ticket filters

⚠️ Important change: We've removed the nl.yaml and de.yaml translation files from the project in favour of using the public Flarum Translation project. This way it is possible to contribute for others and quickly find and patch translation errors. (Dutch language repo, German language repo)

Time for an update! 🎉

We've been working on giving the new agent ticket overview a major overhaul! Today we'll release the result. This update we have added many handy filters for you to give optimal support. Quickly see what your colleagues are doing or just filter for your own language to assist your customers.

Let us know what you think and read the changelog below to learn more about the available ticket filters 😎

Changelog:

New UI and filters for ticket overview
- Updated status filter
  - Added quickfilters:
    - Open tickets
    - Closed tickets
    - Unfiltered status list
  - Added 'Solved' status filter
- Added language filter
  - Added assignees filter
  - Search assignee
  - Quick assiginee overview
  - Unassigned
- Sort tickets
  - Newest first
  - Oldest first
  - Recent activity
  - Least recent activity
Fixed UI bug in ticket
Removed nl.yaml and de.yaml translation file
Other small bug fixes

Updating

To update our extension, run:

composer update v17development/flarum-support

⚠️ Important change: We've removed the nl.yaml and de.yaml translation files from the project in favour of using the public Flarum Translation project. This way it is possible to contribute for others and quickly find and patch translation errors. (Dutch repository, German repository)

If you run into any issues, please make sure to create an issue in our V17 Development Slack workspace. To translate, check out this public Flarum translation project. If you have feedback, let us know in this public feedback repository.

HasanMerkit

JasperVriends It is seriously expensive for the Turkish lira. And I can only earn Turkish lira. Can anything be done about this? Maybe like Discord.. https://support.discord.com/hc/tr/articles/4407269525911

If any way to buying lifetime licence, i can buy. Expensive fee for once, it can save my plans. Unfortunately, the money I earned is TL. I have to give a large part of my earnings because of foreign exchange.

HasanMerkit

Goodbye TR economy

PascalBoschma

HasanMerkit Please contact us by sending an email to info@v17.dev. We'd like to help you guys out. We think that economics should not ruin great work and projects.

HasanMerkit

PascalBoschma thank you but i think you cannot help.

Turkey realy needs help. I think we'll be like Venezuela.

luceos

HasanMerkit have you even seen this reply by Pascal: PascalBoschma? No matter how setback you financially are, reposting (and hiding your previous messages) after the author has even shown an interest to help you out is quite rude.

Akito

It gave me 500 when trying to access the knowledge base page no error was found in the error log and the tag that add into the knowledge wasn't hide and articles over counting

Umutcan

HasanMerkit 😶

fakruzaruret

HasanMerkit minimum wage is 2850 TL 😀 Also %45 of Turkish people earn as minimum wage. Situation is critic 😃

we are currently trying to realize the first step of Maslov's hierarchy of needs. we'll spend money on flarum plugins later 😃

HasanMerkit

fakruzaruret it's not funny. But true.

HasanMerkit

luceos i'm very sorry for the rudeness. However, even under difficult conditions, I wanted to pay with my own earnings.

luceos

HasanMerkit Understood and that's admirable, then reach out to them by email. But please stop asking here, because this is not the medium for it considering they gave an email address to follow up on that topic.

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