Time for an update! 🎉
We've been working on giving the new agent ticket overview a major overhaul! Today we'll release the result. This update we have added many handy filters for you to give optimal support. Quickly see what your colleagues are doing or just filter for your own language to assist your customers.
Let us know what you think and read the changelog below to learn more about the available ticket filters 😎
Changelog:
- New UI and filters for ticket overview
- Updated status filter
- Added quickfilters:
- Open tickets
- Closed tickets
- Unfiltered status list
- Added 'Solved' status filter
- Added language filter
- Added assignees filter
- Search assignee
- Quick assiginee overview
- Unassigned
- Sort tickets
- Newest first
- Oldest first
- Recent activity
- Least recent activity
- Fixed UI bug in ticket
- Removed
nl.yaml
and de.yaml
translation file
- Other small bug fixes
Updating
To update our extension, run:
composer update v17development/flarum-support
If you run into any issues, please make sure to create an issue in our V17 Development Slack workspace. To translate, check out this public Flarum translation project. If you have feedback, let us know in this public feedback repository.