We are very excited to finally release the massive new update to the Support Platform extension bumping the version number to version 2.0! Support tickets is a now available! Wohoo 🥳 🎊
With over 190 files changes, we have worked very hard for this update! Therefore our apologies for the late beta-14 and beta-15 update. As the work on the ticket update was already started and lack of time, a quick-update for beta-14 was not possible. This will not happen again.
Please note, Support Tickets are in BETA. This means that some features that are available might not work as expected. Please forward your feedback in our V17 Development Slack workspace.
The following support ticket features are fully implemented:
We've updated our knowledgebase
As you might have guessed, we've updated our knowledge base with all our new features. All information you'll need is available there.
Updating
To update our extension, run:
composer update v17development/flarum-support
It's also important to run the database migrations after updating:
php flarum migrate
php flarum cache:clear
Full changelog:
- Beta 15 support
- The editor keeps it's scrolled state when moving between 'Preview' and 'Write'
- Fixed an issue with slugs
- Implemented support tickets
- Multiple bugfixes for knowledge base articles
Composing a ticket:
The admin dashboard:
