JasperVriends Hey! The Flarum Support extension is really awesome, my congratulations for it, I saw that you also developed Flarum SEO and the new Flarum Blog extension, extensions that I'm sure will be pillars in the future of Flarum 👏.
I will be keeping a close eye on Flarum Support especially if we finally decide to go with Flarum, it will be something to implement sooner or later.
I really think it should be a different extension, it is more of a product wiki than a support wiki, and although at first there is not a big difference between the two, this would be a starting point, the idea in the long term (it would be quite a slow process) would be to introduce around +15.000 product entries and add more functionalities very focused on the wiki, so deep search possibilities, filters and a specific categorization to help the previous ones would be very strong points among other future features that we would like to implement as for example the possibility that users can save certain products in one or more "collections".
That is why the initial development would be something "simple", but that gives us the assurance that there will be no scalability problems in the future.