Why Error 500

clarkwinkelmann

KARAM_SIDHU the explanation will be found in the log file. Please share the error messages from the log files. Check both Flarum log file as described in our troubleshooting documentation and the webserver general error log file.

KARAM_SIDHU

clarkwinkelmann the reply from web host:
database for fof-upload having no column nor row to enter the data might be the issue.

The log provided is quite long up to 100+ pages. Therefore, unable to upload it here. I've shared it via a link, Kindly assist by downloading and viewing it please. The link: https://www.transfernow.net/dl/errorlog

Should i try running uninstall fof/upload at composer to entirely remove the extension to check the issue further?

KARAM_SIDHU

The checking done by Web Host shows that the database for fof-upload having no column nor row to enter the data might be the issue.

Whereas the Log File that i've extracted is extremely long, Around 104 Pages. How should i provide it within?

KARAM_SIDHU

Do the Extension Manager has specific/additional php function requirement, can i get the list of the requirements instead?

KARAM_SIDHU

Up! Assistance Required. Anyone?

clarkwinkelmann

The column hide_from_media_manager was renamed to hidden in FoF Upload v1.5.

Based on your log file, the error Column not found: 1054 Unknown column 'hide_from_media_manager' in 'where clause seems to happen during a regular API request and not the activation, likely when the user attributes extender retrieves the count for the relation User::foffilesCurrent which itself filters by that column.

We don't see FoF Upload in your php flarum info output above, but I suspect you installed FoF Upload 1.5+ at some point but now have a version <1.5 installed, which fails to boot when it doesn't see the old column name.

Flarum extensions (and their database in particular) are not designed to be downgraded. You need to install FoF Upload 1.5+ or revert to a backup from before you updated the database if you wish to stick on an older version.

KARAM_SIDHU

clarkwinkelmann Kindly refer this captured video for your reference, as it might assist you to trace the underlying issue:
[I've Removed it for Privacy]

clarkwinkelmann

KARAM_SIDHU the video confirms my suspicion that your FoF Upload version is outdated.

The errors in the extension manager are probably because your hosting is not giving you enough memory or execution time. If your host cannot allocate more ressources you might have to look for a more powerful hosting or try running Composer from the command line.

KARAM_SIDHU

clarkwinkelmann Updating the host on regards of the resources. In regards to the fof/upload should i completely uninstall it and remove all associated with it first via command line or should i just update it? The right command should be uninstall fof/upload or update fof/upload right?

KARAM_SIDHU

clarkwinkelmann Based on checking, By default My memory_limit is [I've Removed it for Privacy] and max_execution_time is at [I've Removed it for Privacy].

clarkwinkelmann

KARAM_SIDHU either updating or removing+installing should get you to the latest version.

The Composer command for removing an extension is composer remove fof/upload

KARAM_SIDHU

KARAM_SIDHU Upon requested, They've increased the memory_limit to [I've Removed it for Public Privacy] and max_execution_time to [I've Removed it for Public Privacy]. This should be at a sufficient level for flarum, right?

clarkwinkelmann

KARAM_SIDHU yes, that seems reasonable. It's difficult to say exactly how much will be required as it rises with the number of extensions and the number of dependencies these extensions have.

Do you notice any improvement when using the Extension Manager ? If more ram or execution time changes nothing maybe the problem is elsewhere.

If there's a memory or execution time error this won't be logged in the Flarum file but in the global PHP or server log file, whose location varies for each hosting.

KARAM_SIDHU

clarkwinkelmann yet to try. I would like to check, upon installing the extension manager is there any configuration required such as from which source to pull the extensions etc because the error appear seem to be on api/extension which is most likely api issue which i somehow think. Thus, checking if there is any configuration that is actually required and i am missing out.

One more thing, The extensions which i had successfully installed [but haven't activate], can it work as usual without the presence of extension manager? Because i am looking forward to put a temporary dot to this issue if it still persists as it is not a critical issue just that unable to add features and functionality through the extension manager.

KARAM_SIDHU

KARAM_SIDHU Up, Kindly assist

KARAM_SIDHU

KARAM_SIDHU Kindly assist in this. If it is possible to use the extensions that are installed via extension manager without extension manager, I would like to remove the extension manager and check if the issue resolves. Kindly provide the command to completely remove the extension manager as well.

clarkwinkelmann

The extension manager is just a frontend for Composer, it can be removed without any impact to the installed extensions. But it shouldn't make any difference to have the extension manager and not use it or not have it at all, because it only does something when interacted with.

If you tried to install extensions with the extension manager and they don't work, it's also possible that the extension managed failed mid-way during installation and left you with a broken extension. In that case removing the extension manager won't help, but you could force a re-install of the broken extension with either the extension manager or Composer via the command line after identifying the cause of the failed installation.

KARAM_SIDHU

clarkwinkelmann i tried activating one of the extension installed via the manager which is fof/best-answer and able to activate and configure the extension therefore i assume it is working as how it should. The primary issue here is, i am unable to find the exact cause of the error 500 [api/extension-manager]as i've tried with all that it might takes that i know + with all suggestions via community here and even the web host had tried to tweak whatever they are able to tweak. However, the issue still doesn't resolve.

KARAM_SIDHU

clarkwinkelmann i would prefer to remove all extension which was installed via the manager and remove all data associated with it, I realised certain extension installation has "*" on it such as when installing fof best answer it is composer require fof/best-answer:"*", so for all the extensions which has the "*" for installation, I need to insert the exact same for removal as well? In which for the removal of fof/best-answer would then be composer remove fof/best-answer "*"?

SychO

KARAM_SIDHU what of these logs? SychO

KARAM_SIDHU

KARAM_SIDHU @eshanized i'm referring to this. Can you assist?

KARAM_SIDHU

KARAM_SIDHU up, anyone can assist in this matter?

KARAM_SIDHU

SychO Here you go, the latest:
[I've Removed it for Public Privacy]

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