SMTP email doesn't work for me

Kurtis

deseven No, tried all your methods, but all seems the same.

deseven

Kurtis if this error is always the same, then your smtp-server hostname is wrong, or your flarum installation doesn't have an access to it. "Connection refused" is a TCP error.

Kurtis

deseven I doubled checked, there is an other smtp-server which is smtp.exmail.qq.com, and I tried it, the same result. So I think it might be something to do with my Godaddy Host, I install Flarum on it. And I went to my domain DNS zone to set CName to be
Host: smtp
Point to: smtp.exmail.qq.com
Hoping that 1 hour later it will work

Kurtis

Still, it doesn't work. I am tired.

naga0ka

Kurtis Hi. I had the same error. ...But I solved it.

I think, the cause may be the relationship of zend-stratigilty version.

Please try the command with composer.

composer require zendframework/zend-stratigility 1.2.1

After it

php flarum cache:clear

Regards.

jordanjay29

Correct, this appears to be a server issue, and not something related to Flarum. You may need to contact GoDaddy for support in getting the SMTP set up with the proper credentials. Either something in their settings are preventing your connection, or something SMTP-side with QQ email isn't accepting the connection.

Kurtis

naga0ka Hi naga0ka, thanks for your advice, I will try and feedback to you later

Netsoft

If you're using cPanel your email accounts should come with details on setting up on Outlook. You should try to see if it works in Outlook and then proceed to input the details in Flarum.

If all else fails you may consider other SMTP alternatives like Gmail or Sendgrid.

nextnext1

I have the same problem any solutions

luceos

nextnext1 most commonly this can be fixed by using a different mail port. However to give a better indication I guess you'd need to open up your own support discussion and provide your current configuration (without credentials).

Please note that bumping each and every thread that seems to hold the same issue you have is not helping get yours solved.

nextnext1

luceos got it. Just thought not to open one more and more the tickets with the same issues, because after people suggest to switch to the old tickets and continue discussion there

Star

luceos I have the same problem.

jordanjay29

nextnext1 for feature suggestions, yes. Not for support issues.

nextnext1

jordanjay29 got it. going to open

neoncube

Just wanted to post a fix that worked for me 🙂

In my case, I was using AWS for my email. AWS lets you use port 25, 587 or 2587. With port 25, I was getting this error:

flarum.ERROR: Swift_TransportException: Connection could not be established with host email-smtp.ap-southeast-2.amazonaws.com :stream_socket_client(): unable to connect to tcp://...............amazonaws.com:25 (Connection timed out) in /........./vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:261

Switching to port 587 fixed everything! Apparently my hosting provider was blocking low ports, which I guess kind of makes sense! 🙂

loopza

I have a similar situation.
It's 100% not the server. I have changed smpt-servers several times. Mail still doesn't work.

peopleinside

loopza
Hi, you should maybe check your server mail error log.
Also be sure on your hosting provider the port 25 and all necessary port for email sending are opened.
SMTP over SSL port 465 over TLS 587

For almost sure the issue you are facing is not from Flarum itself if you set SMTP authentication correctly.

loopza

peopleinside

I have everything set up 100%.
dkim, dmarc, mx records. Everything has been tested several times. Necessary ports are open.
SMTP is not working!

I had to choose the “mail” driver. So the letters come to the mail, but they go to spam.

hf06

loopza I had this issue before, and it took me a month to resolve. I thought you might be experiencing the same problem.

Are you using Cloudflare or another CDN? My issue was resolved when I disabled the proxy in Cloudflare. This might help you too.

luceos

Understand that SMTP is an outgoing protocol. CloudFlare has zero influence over where your server connects to in order to deliver email.

Make sure that encryption in your settings is lowercase. If it still doesn't work, share your configuration here (or via email if you have to) so we can double check.

PS. SMTP works fine in Flarum, it's a generic implementation and a generic protocol.

hf06

luceos I really don’t understand why you’re doing this. All I want to do is help people. Yes, if the SMTP server address is proxied by Cloudflare, email sending won’t work. I’m leaving many resources on the topic below.

I suggested that maybe the proxy might be active on the mail server in Cloudflare DNS settings, and the issue could be caused by this. I don’t think I said anything wrong.

luceos CloudFlare has zero influence over where your server connects to in order to deliver email.

You’re saying this just to contradict what I said, and yes, as you can see, if the mail server used in the SMTP settings is proxied, emails won’t be sent.

Unable to set up an email account hosted in Plesk in an email client when a domain is behind Cloudflare

Source

This also means that any DNS record used to send email traffic must be DNS-only to bypass the Cloudflare network.

Cloudflare Developers - Dns / Email issues

i just click on Mail DNS and make cloud grey, now emails are working. Change your MAIL's proxy status to DNS Only ( grey cloud) and your email will start working

Stackoverflow

Cloudflare community

Cloudflare community 2

As I’ve said before, if the mail server used in Flarum’s mail settings is proxied by Cloudflare, email sending won’t work. I’m only pushing this because you specifically said, “Cloudflare has zero influence.”

It was just a simple suggestion. If you want no one else to reply to support topics, you can do that.