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whisperwow

SKevo Thanks for looking into the search issue. My forum is at https://forum.musicbusinessnews.com.

jorgemarmor

Hi all,

I'm finding an issue while accessing to this forum built with Free Flarum: https://www.forandoavela.es/

Any idea about why this is happening? I haven't changed a thing.

Thanks in advance for any help.

Jorge

SKevo

jorgemarmor re-setup your custom domain.

FYI I will also send mass e-mails to everyone who has a custom domain to modify their CNAME tonight

tomzag

SKevo I changed the CNAME some hours ago but I also still see SSL_ERROR_NO_CYPHER_OVERLAP. Also resetted it in the Free Flarum backend and changed it back.
https://forum.pixelsucht.net/

tomzag

SKevo
If I use http instead of https I see this:

If I change the subdomain to something else like myname.pixelsucht.net and also change the DNS entry to this it works. But of course this is not what I want.

jorgemarmor

SKevo Thanks!

SKevo

tomzag the forum seems to load fine for me. Have you tried to visit it in incognito/private browsing mode, to bypass browser caching?

tomzag

SKevo Yes I tried that. Still not working for me. Strange ...

SKevo

tomzag I have also visited it from my phone, loads correctly for me. Could you please try a different browser or device, just to verify it's not something on your side?

FYI I am using the https://forum.pixelsucht.net/ URL

tomzag

SKevo It seems it's not a caching issue but has something to do with my connection. If I try to access the forum within my home WLAN I get the mentioned error. If I use a mobile data connection on my phone it works (same error on phone if I'm in WLAN).

SKevo

tomzag perhaps the DNS is being cached at the network level? Either way or not, it seems unlikely that this is caused by FreeFlarum, so unfortunately I can't really help you with this at the moment, sorry

tomzag

SKevo Yes, I understand. Thanks anyway for your help and I was able to isolate the problem. Maybe it will help other users.

Up2Vex

SKevo

https://forum.senpa.io/ for some reason my site stopped working. I havent changed any dns settings

My CNAME record it set to
senpaio.freeflarum.com

Up2Vex

@SKevo can you issue a password reset for my admin account? cos I cant reset as my site doesnt work

arteteco

SKevo

EDIT: works now by just waiting, all good, thank you!

Old message for reference:

Thank you for the quick reply. I changed my CNAME but when I try to change from freeflarum.com I get the error "Error: forum.asnuaps.it does not CNAME to cname.freeflarum.com."

I checked with a third party tool, mxtoolbox.com (https://mxtoolbox.com/SuperTool.aspx?action=a%3aforum.asnuaps.it&run=toolpage) and it shows that the CNAME is working correctly

I'll try again tomorrow, not sure it's something wrong I've done

Have a nice day everyone!

ghiboz

the forum tell me this:

The site cannot provide a secure connection
forum.ghiboz.com uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Protocol not supported
The client and server do not support a common cipher suite or SSL protocol version.

and the support mail is returnend told me that not exists.. what's happen?

SKevo

ghiboz reset your custom domain

ghiboz and the support mail is returnend told me that not exists.. what's happen?

That's a known issue I haven't had time to look into yet, sorry. It will be fixed either today or during weekend

SKevo

ghiboz whisperwow FYI mail issues should be fixed now

Also I looked into your search issue whisperwow. It seems that importing the SQL database from the old server and then merging it with your current one helped to fix the database, which means that the search should now work, and hopefully you didn't lose any new discussions made after the migration(?)

ghiboz

SKevo thank you: with the custom domain reset it's ok, but now I'cant log in into 'caused by recaptcha:

whisperwow

SKevo Thank you. The search functionality is working again. Appreciate the help!!!!

TB54

SKevo As was announced a while ago, if you are using a custom domain, you MUST update your CNAME to point to cname.freeflarum.com instead, then re-setup your domain at https://freeflarum.com/settings/forum_settings (set your domain to the default yourname.freeflarum.com one - as it was during signup - then set it back to your custom hostname).

Hello,

I'm sorry, I'm lost with this.

When you say "update your CNAME to point to cname.freeflarum.com", you mean "cname" in the url must be replaced by our freeflarum name? Because in my host, the CNAME redirection already points to a "cinstudtest.flarum.com".
And what do you mean by resetup the domain?

Sorry, I'm must be slow on this but I wouldn't want to broke anything...

If it helps, for now my redirection host looks like that (forum.cinestudia.fr being my desired final url):

And the freeflarum settings looks like that:

SKevo

TB54 When you say "update your CNAME to point to cname.freeflarum.com", you mean "cname" in the url must be replaced by our freeflarum name? Because in my host, the CNAME redirection already points to a "cinstudtest.flarum.com".

Apologies for the confusion. The CNAME now must point to cname.freeflarum.com instead of your FreeFlarum host, as all *.freeflarum.com hosts are proxied through Cloudflare

TB54 And what do you mean by resetup the domain?

Set your custom domain to your FreeFlarum host (reset it in the FreeFlarum settings), then update your CNAME record at your registrar, then set your FreeFlarum URL to your custom domain again (technically, "re-setup" it)

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