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SKevo

Leonart have you cleared cache and migrated the database (php flarum cache:clear, php flarum migrate). See also https://docs.flarum.org/troubleshoot/

Leonart

SKevo I tried import the databases, commands and restarting xampp, but nothing happened 🙁

SKevo

Leonart your folder permissions are incorrect. Since this is not related to FreeFlarum, please see this discussion for more information

Trc4

Users complain, that they can not upload Profil Picture:
Failed to load the image cropper.

SKevo

Trc4 there should be something in the JavaScript console. What's your forum URL please? May I create a temporary account to test this?

TeamF

Trc4 Failed to load the image cropper.

SKevo We have the same problem and I have deactivated the plugin for the time being. Account: @Wohnwagen

tom23

Trc4 Users complain, that they can not upload Profil Picture:
Failed to load the image cropper.

SKevo there should be something in the JavaScript console.

Same here

Yolo

FriendsOfFlarum

Trc4 Users complain, that they can not upload Profil Picture:
Failed to load the image cropper.

SKevo Judging from the looks of it, this seems to be the code of the underlying library that handles the image cropping itself. However, I can't tell what exactly is going on there, as nothing else was logged both on client and server side. So maybe someone else has more information as of why this happens?

https://discuss.flarum.org/d/7585-free-flarum-hosting-on-an-expert-platform-by-freeflarum-com/4485

SKevo

TeamF I have tried it at your forum, and here's what was logged into console:

4454d4ab-bdf8-49f3-918c-e07742472340:1 Uncaught ReferenceError: n is not defined
    at t (4454d4ab-bdf8-49f3-918c-e07742472340:1:314)
    at 4454d4ab-bdf8-49f3-918c-e07742472340:1:353

Not very specific, unfortunately. The code that triggers the error looks like this:

Judging from the looks of it, this seems to be the code of the underlying library that handles the image cropping itself. However, I can't tell what exactly is going on there, as nothing else was logged both on client and server side. So maybe someone else has more information as of why this happens?

FYI @TeamF I re-enabled FoF Profile Image Crop to look at it, feel free to disable it now

mod

Please delete the "windisk" forum profile. I lost my password (I can't recover it) and I don't need it.

SKevo

mod please send me the e-mail address name that registered the forum to info@freeflarum.com

_S_1_M_0_N_

I was wondering. How long does a freeflarum-forum need to be "inactive" before it gets removed? I noticed my website/forum disappeared and was last visited on 22may

SKevo

_S_1_M_0_N_ the exact logic is described in more detail in these posts: SKevo, SKevo, and also in the documentation.

Note that since then, the logic might've changed a bit, but I referenced the posts anyways so you can understand the mechanism better. But the current logic is: if admin account was last seen before 2 months, the forum is inactive.

However, this logic will be changed again - I am considering to just keep it simple, such as "if less than 2 posts, it is unused" in the future, as the current system is not very reliable in some edge cases (for example, admins not using the main admin account - which is discouraged, but well, it happens)

_S_1_M_0_N_

SKevo Ah. The meganism seems understandable in order to make sure freeflarum doesnt have thousands of unused forums.

Kotoki

SKevo Sorry for making you wait on this reply. Last month I was overwhelmed by stress from my work and my school performance, hardly couldn't do anything. Then I cut off most social media use. It was recently that I started to feel a little better. I apologize again for my impolite behavior.
I have read the information in the discussion and now I'm learning CSS basics. If possible, I'd like to fix the problem myself, so if something like this goes wrong again I'll be able to deal with it. But since I'm just a beginner, I may meet some problems. I have sent you my forum URL via e-mail. It's not private but I hope it is more refined before its URL is released.

maxmoon

I was trying to set up a blog in the forum (activated the blog extension), but the blog articles aren't publicly accessible.

It only shows the error "An error occurred while trying to load this page." if someone tries to visit the blog.

EDIT: The Blog extension is very buggy.

Even if normal users aren't allowed to create blog posts, they can choose the tag, but after trying to publish they get a red error "You do not have permission to do that.", but the blog article will be published anyway.

After I've deactivated and activated the plugin again, this was fixed and normal users couldn't see the blog tag anymore while composing, but now there are blog posts, which can't be deleted (no delete option available).

Like this post: https://utopify.freeflarum.com/blog/17-spam-blog (you can't see it, because the first problem was, that blog articles aren't publicly accessible) :/

EDIT 2: It could be possible that I haven't updated the website in my browser (while testing with normal users) and that the UI still thought that normal users are allowed to post with the tag "blog", which led to blog articles, which couldn't be deleted by the admin. (Just a theory)

I couldn't solve those problems, because even after de-/activating the blog extension, I can't see any published articles, not even if I write new ones as an admin.

I think I broke something in my forum... but it was a test forum anyway...

Is it possible to wipe a forum and restart with a fresh installation? Or would it be the right way to abandon the old forum and let the bots delete it after it was unused for a time and just start with a new one?

EDIT 3: I've started all over again, but the Blog extension is still buggy.

After trying to visit a blog article over a link, it only shows an error on the website.

cmaul

Is any access to the database possible for editing and linking with external plugins? Something like access to phpmyadmin.

SKevo

cmaul no, sorry. If you need access to the live MySQL database for whatever reason, then you need to self-host your forum instead and perform the necessary changes there.

Alternatively, depending on your use case and if possible, I could make small, one-time modifications to the database for you. If you want, please e-mail me at info@freeflarum.com with your forum URL and more details

Wulfheart

SKevo Related to this: Is there a way to import users and discussion from a csv file? I would like to migrate a phpBB forum. I am able to get the data in (nearly) any desired format but currently I am lacking a way to import the data.

zeldras

Hi @SKevo , today when I tried to access the forum at https://bongcau.com, the following error arises. Thanks for attention to this matter bro

SKevo

zeldras fixed

Trc4

SKevo ~~service down~~

Works again

misnina

I am pretty good at troubleshooting but I am stuck at step #1.

I cannot make a post. It gives me a 500 error. I can play with anything else and design the page, but I get a 500 error if I attempt to post. I did not do anything custom, I just turned on some plugins, turned off later to see if that would help and nothing. I created the forum yesterday, deleted the original post, and then cannot make my first post. If it was any other error I could troubleshoot, but it says 500 error and according to your status page it is not down. It was doing this before and after I pointed it to a different domain. I foolishly set up the categories and what not before testing if it was functional.

It is https://alchemist.gay

(as a sidenote I changed the email to send new users from, and that does not work anymore and I can't remember the original, so I cannot register new users to test)

clarkwinkelmann

misnina @SKevo just mentioning you in case you didn't see the post higher in the discussion that was awaiting approval

SKevo

misnina go into your admin panel, open Flarum PWA settings and click on "Regenerate VAPID keys" & clear your cache, it should fix your issue

Wulfheart by the way, maybe have a look at this thread, it might help you if you decide to self-host Flarum - the migration software seems to support phpBB directly, so a CSV conversion might not be needed. Let me know if you need help, or reply to that discussion

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