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Hi all,

I'm finding an issue while accessing to this forum built with Free Flarum: https://www.forandoavela.es/

Any idea about why this is happening? I haven't changed a thing.

Thanks in advance for any help.

Jorge

    SKevo
    If I use http instead of https I see this:

    https://prnt.sc/p9nyS2YXJt0E

    If I change the subdomain to something else like myname.pixelsucht.net and also change the DNS entry to this it works. But of course this is not what I want.

        tomzag the forum seems to load fine for me. Have you tried to visit it in incognito/private browsing mode, to bypass browser caching?

            SKevo Yes I tried that. Still not working for me. Strange ...

                tomzag I have also visited it from my phone, loads correctly for me. Could you please try a different browser or device, just to verify it's not something on your side?

                FYI I am using the https://forum.pixelsucht.net/ URL

                    SKevo It seems it's not a caching issue but has something to do with my connection. If I try to access the forum within my home WLAN I get the mentioned error. If I use a mobile data connection on my phone it works (same error on phone if I'm in WLAN).

                        tomzag perhaps the DNS is being cached at the network level? Either way or not, it seems unlikely that this is caused by FreeFlarum, so unfortunately I can't really help you with this at the moment, sorry

                            SKevo Yes, I understand. Thanks anyway for your help and I was able to isolate the problem. Maybe it will help other users.

                              @SKevo can you issue a password reset for my admin account? cos I cant reset as my site doesnt work

                              SKevo

                              EDIT: works now by just waiting, all good, thank you!

                              Old message for reference:

                              Thank you for the quick reply. I changed my CNAME but when I try to change from freeflarum.com I get the error "Error: forum.asnuaps.it does not CNAME to cname.freeflarum.com."

                              I checked with a third party tool, mxtoolbox.com (https://mxtoolbox.com/SuperTool.aspx?action=a%3aforum.asnuaps.it&run=toolpage) and it shows that the CNAME is working correctly

                              I'll try again tomorrow, not sure it's something wrong I've done

                              Have a nice day everyone!

                                the forum tell me this:

                                The site cannot provide a secure connection
                                forum.ghiboz.com uses an unsupported protocol.
                                ERR_SSL_VERSION_OR_CIPHER_MISMATCH

                                Protocol not supported
                                The client and server do not support a common cipher suite or SSL protocol version.

                                and the support mail is returnend told me that not exists.. what's happen?

                                  ghiboz reset your custom domain

                                  ghiboz and the support mail is returnend told me that not exists.. what's happen?

                                  That's a known issue I haven't had time to look into yet, sorry. It will be fixed either today or during weekend

                                        ghiboz whisperwow FYI mail issues should be fixed now

                                        Also I looked into your search issue whisperwow. It seems that importing the SQL database from the old server and then merging it with your current one helped to fix the database, which means that the search should now work, and hopefully you didn't lose any new discussions made after the migration(?)

                                                SKevo Thank you. The search functionality is working again. Appreciate the help!!!!

                                                  SKevo As was announced a while ago, if you are using a custom domain, you MUST update your CNAME to point to cname.freeflarum.com instead, then re-setup your domain at https://freeflarum.com/settings/forum_settings (set your domain to the default yourname.freeflarum.com one - as it was during signup - then set it back to your custom hostname).

                                                  Hello,

                                                  I'm sorry, I'm lost with this.

                                                  • When you say "update your CNAME to point to cname.freeflarum.com", you mean "cname" in the url must be replaced by our freeflarum name? Because in my host, the CNAME redirection already points to a "cinstudtest.flarum.com".
                                                  • And what do you mean by resetup the domain?

                                                  Sorry, I'm must be slow on this but I wouldn't want to broke anything...

                                                  If it helps, for now my redirection host looks like that (forum.cinestudia.fr being my desired final url):

                                                  And the freeflarum settings looks like that:

                                                      TB54 When you say "update your CNAME to point to cname.freeflarum.com", you mean "cname" in the url must be replaced by our freeflarum name? Because in my host, the CNAME redirection already points to a "cinstudtest.flarum.com".

                                                      Apologies for the confusion. The CNAME now must point to cname.freeflarum.com instead of your FreeFlarum host, as all *.freeflarum.com hosts are proxied through Cloudflare

                                                      TB54 And what do you mean by resetup the domain?

                                                      Set your custom domain to your FreeFlarum host (reset it in the FreeFlarum settings), then update your CNAME record at your registrar, then set your FreeFlarum URL to your custom domain again (technically, "re-setup" it)

                                                      • TB54 replied to this.