ℹ️ The extension has been released and is available, check out this topic!

Since my first contact with extending Flarum with my plugin Flarum SEO, some ideas came up in my head. One of these ideas was this plugin.

Flarum does have a lot of potential apart from just being forum software. It can be used by companies to generate a community around their products and give them support on the forums.

In my case we also made some tags as 'knowledge base', but that's getting a bit chaotic as we're filling them with information and topics. That's why I'm now actually building this plugin!

What will this do? 📚️

With this plugin you can select a tag that will pretend to be a 'Knowledge base'. All tags inside the 'Knowledge base' tag will serve as categories.

The plugin will add a new path to your Flarum: https://example.com/knowledgebase and will show your categories on a fancy knowledge base page witch you can customize. When going to a category it loads the help topics you've written.

There is also a big search bar available, your guests will be able to only search inside your knowledge base tags to find your information topics.

When going to an article, a new page opens with just the article. No the discussion layout and users won't be able to reply (maybe that's something for the future 😃 ). Admins can still control the articles on this page, they can rename, edit the tags, changing the content and everything else.

Cool! And what more? 📨 🦸

It will be possible to handle some customer support through 'support tickets'. How easy would it be to have everything on the same platform? A forum, a knowledge base and support tickets, all in one!

Users can send in a support ticket by register them on your website and fill in the fields. All open support tickets will be shown on a dashboard. From there you can handle your customer support!

Free or paid? 💲

This extension will be a paid extension as it will require a lot of work to maintain and to add more features in the future. But, there will be a demo available soon so everyone can enjoy it! 🙂

ℹ️ The extension has been released and is available, check out this topic!

Okay, now the good stuff!

Yeah! I've already some great screenshots with how the knowledge base looks and feels 🙂

ℹ️ The extension has been released and is available, check out this topic!

What will this do? 📚️

Cool! And what more? 📨 🦸

Free or paid? 💲

ℹ️ The extension has been released and is available, check out this topic!

Okay, now the good stuff!

Going to the knowledge base overview:

Browsing through categories:

Browsing through articles:

Using the searchbar:

More to follow soon 🙂

The extension has been released and is available, check out this topic!